For U.S. orders, if you are not 100% satisfied with your purchase, we are happy to offer a refund to your original payment method for unworn items.
We do not offer exchanges at this time.
Returns may be requested within 14 days of the date your order is delivered.
At this time, we only offer replacements for damaged or defective goods and require the damaged item to be returned. Claims for damaged or defective items must be submitted within 5 days of delivery and include photos. Please send all claims to orders@pastmidnight.com. If eligible, a replacement will be issued.
To initiate a return, please navigate to our Returns Portal and follow the prompts to submit your return. A prepaid return label will be generated through the Returns Portal.
Original shipping charges are non-refundable.
All return shipping and restocking costs are complimentary.
All approved returns must be shipped within 10 days of return confirmation to be accepted.
Items must be returned in unworn condition.
We are not liable for unreceived returns. It is the responsibility of the customer to ensure the item is successfully returned to us using the prepaid label send from our Returns Portal. Unfortunately, refunds cannot be issued for returns that are not received.
Please allow up to 21 business days for returned items to be processed and refunds issued.
Store credit codes are non-refundable and cannot be redeemed for cash.
Shipping charges are non-refundable.
International orders may be returned within 14 days of delivery for a refund to the original payment method, subject to the Return Conditions above.
To initiate a return, please navigate to our Returns Portal and follow the prompts to submit your return. Alternatively, you can contact orders@pastmidnight.com with your order number. Once approved, we'll send you our return address.
Customers are responsible for return shipping costs, and we can't provide a prepaid return label. We recommend a tracked shipping service, since we can't issue refunds for returns that don't reach us.
Original shipping charges, customs duties, import taxes, and brokerage fees are non-refundable unless required by law. Please mark your package as a "return" on the customs form. Any duties or fees charged when the package comes back to the U.S. will be deducted from your refund.
Any shipment that passes through customs and incurs duties, taxes, or additional processing is considered an international order.
All eyewear must be returned free from signs of wear or damage, including scratched lenses, bent arms, or broken components.
All original packaging and accessories must be included with the return, including branded pouch, cleaning cloth, box, and original plastic wrapping.
Failure to return all original components, or returning damaged items, may result in a 5% restocking fee or a reduced refund amount.
Our sunglasses are crafted from durable luxury acetate designed for long-term wear.
The arms are intentionally designed to flex and adjust for a comfortable fit across different face shapes. If your pair feels uneven, you may carefully adjust the arms yourself or visit a local optometrist for professional fitting.
At this time, we do not offer warranties, as the condition of eyewear depends on individual use and care. But, if you notice an issue with your sunglasses, please reach out to orders@pastmidnight.com and we will review on a case-by-case basis. This doesn't affect any warranty or guarantee rights you have under the law where you live.